The following Privacy Statement should be read in conjunction with our Terms and Conditions of Web Site use.
As individuals, we are concerned about the way that our own personal data is used. So we understand that you may have similar concerns about what we, as business people, do with your personal data. This Privacy Statement sets out a “Fair Processing Notice” that tells you what we do with the information which we collect about you.
Ownership
This web site (italicmarketing.com) is owned and operated by RL Publishing Ltd (“us”, “we”, “our”, etc. on this page). “Italic Marketing” is a trading name of RL Publishing Ltd. Our aim is to adhere to the requirements of the data protection legislation in the UK, where the company is based.
italicmarketing.com strives to offer its visitors the many advantages of internet technology and to provide an interactive and personalised experience. We may use Personally Identifiable Information (such as your name and e-mail address) subject to the terms of this privacy policy. We will never sell, barter, or rent your email address to any unauthorised third party.
How we gather information from users
How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our site or request certain features, such as newsletters or when you make a purchase.
For example, we may collect your
- Name
- Zip or Post Code
- Phone number
- Email address
… and so on.
(Please note that if you make a purchase through our web site, these are handled by our Payment Processors using a secure link, not by us. Thus we have no access to your payment details credit/debit card numbers, etc).
You may provide information when you participate in sweepstakes and contests, message boards, blogs, chat rooms, and other interactive areas of our site. Like most web sites, italicmarketing.com also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit. Among other things, the cookie may store your user name and password, sparing you from having to re-enter that information each time you visit, or it may control the number of times you encounter a particular advertisement while visiting our site.
As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions of the site or may be asked to re-enter your user name and password, and we may not be able to customise the site’s features according to your preferences.
What we do with the information we collect
We need certain information to allow us to process and fulfil any financial transactions you may undertake via this web site and to contact you on customer support issues. Note that when purchasing through our web site, the actual payment phase of your purchase is handled by our Payment Processors using a secure link, not by us. Thus we have no access to your payment details (credit/debit card numbers, etc). Our Payment Processors and any bank or card processing agency that they may need to contact in processing your payment, may require to verify your personal details for authorisation outside the EEA (European Economic Area).
Our relationship
Please note that when purchasing through our web site, or when signing up for free offers, newsletters, access to certain material, etc, you are entering in to a relationship with us.
This includes making such requests via social media web sites or associating yourselves with us (“liking”, “following”, becoming “a friend”, becoming “a fan”, etc) as a business entity or its officers on such sites. This includes, but is not restricted to, web sites such as twitter.com, facebook.com, myspace.com, youtube.com.
Unless you tell us otherwise, such relationships allow us to use your contact information to inform you about other goods and services that we provide. Sometimes we will inform you about goods and services that are provided by others. We may be compensated by these third parties if you choose to purchase from them.
Email communications such as newsletters will always provide an easy way for you to “opt-out” from receiving further messages of this type. This “opt-out” process may ask you to verify your decision. After that, you may receive one final email confirming that your request has been carried out.
Processing of email messages is keyed on email address (rather than, say, your name), so we can only action such requests using that as an identifier. For example, if you change your email address some time after first establishing our relationship and then, for example, sign up for access to some other feature or offer or make a purchase on this web site using a different email address, both addresses will be in our records. Asking us to stop messages to one address will not stop messages to the other.
Please note that if you choose not to receive such marketing messages, that choice does not prevent us from using that medium (or others) to contact you about other things e.g. delivery of your goods, customer service issues or payment queries.
And like other web publishers, we collect information to enhance your visit and deliver more individualized content and advertising. We respect your privacy and do not share your information with anyone.
Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually.
We may use Personally Identifiable Information collected on italicmarketing.com to communicate with you about your registration and customization preferences; our Terms of Web Site Use and Privacy Policy; services and products offered by italicmarketing.com and other topics we think you might find of interest.
Personally Identifiable Information collected by italicmarketing.com may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you. Certain third parties who provide technical support for the operation of our site (our web site hosting service for example) may access such information. We will use your information only as permitted by law. In addition, from time to time – as we continue to develop our business – we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.
Affiliated sites, linked sites and advertisements
In the course of our business, italicmarketing.com interacts and trades with a number of partners, advertisers and affiliates, as well as third parties that provide services that facilitate communication and the provision of services to our prospects, customers and web site visitors. We expect all of these to respect the privacy of our users. Be aware, however, that these parties may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on an italicmarketing.com page, certain content that is actually created or hosted by a third party.
Also, through italicmarketing.com you may be introduced to, or be able to access, information, web sites, features, contests or sweepstakes offered by other parties. italicmarketing.com is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, where any of our advertising is served by third parties, our site may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before.
Other features available on our site may offer services operated by third parties and may use cookies or other technology to gather information. italicmarketing.com does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties.
You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards, blogs or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of italicmarketing.com and this policy.
Children
italicmarketing.com does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe italicmarketing.com has any information from or about anyone under 13, please contact us at the address listed below.
Contacting Us
To maximize the chances that any email sent to us is not lost in a welter of spam, we prefer that initially, you contact us via this special anti-spam form. We endeavour to respond within two working days.
Of course, you can also use the more conventional methods of getting in touch. Please see our contact page for details.
Changes to this Policy
italicmarketing.com reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be
used according to the rules and laws that applied at the time the information was collected.
Governing Law and Disputes
This policy and the use of this Site are governed by the law of England and Wales. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Bristol, England. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Bristol, England. Judgement upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
Other
italicmarketing.com is controlled and administered from the UK. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
The application of the United Nations Convention on Contracts for the International Sale of Goods, as amended, is expressly excluded.